Shipping & Delivery

Processing Time

  • Before the shipping, please allow us 1-2 working days for processing your order. (Public Holidays/Weekends excluded)
  • Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.

Shipping Details

  • You will receive the first email notification of the shipping details once the parcel has been shipped.
  • The tracking number will be sent out to your email 1-2 working days after you received the first notification email.

Methods & Delivery Time

We provide FREE shipping service, details as below:
  • Free Shipping

Location Tax/ VAT Cost Delivery Time (estimated)
United States/ Canada No Tax/No VAT Free 1-2 Weeks
Australia/ New Zealand No Tax/No VAT Free 1-2 Weeks
UK/ Ireland No Tax/No VAT Free 1-2 Weeks
 Germany/ France No Tax/No VAT Free 1-2 Weeks
EU Countries No Tax/No VAT Free 1-3 Weeks
Middle East  No Tax/No VAT Free 1-3 Weeks
Others No Tax/No VAT Free 2-4 Weeks
  • NoteDue to the Covid-19 pandemic, there may be 5-10 days delays on delivery. 

Tracking

  • We recommend that you register an account on our website to keep track of your order.
  • Parcel Tracking Site: https://www.17track.net/en(It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)
  • If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
    • We are not responsible for the incorrect address entered by you as the customer.
    • A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 15% of the total charge per item.
If you have any questions, please CONTACT US.