Shipping Policy
Processing Time
- Before the shipping, please allow us 1-2 working days for processing your order. (Public Holidays/Weekends excluded)
- Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information).
Shipping Notification
- You will receive the first email notification of the shipping details once the parcel has been shipped.
- The tracking number will be sent out to your email 1-2 working days after you received the first notification email.
Shipping Time & Tax
- We offer free shipping worldwide, and typically, there is no need to pay additional taxes or fees.
- Shipping usually takes 1-2 weeks, and the specific shipping times to each country are as follows:
| Location | Delivery Time (estimated) |
| India | 7-16 days |
| United States | 7-12 days |
| Italy | 5-12 days |
| Germany | 7-14 days |
| France | 5-12 days |
| Spain | 7-14 days |
| Portugal | 7-14 days |
| Ireland | 7-14 days |
| Greece | 7-14 days |
| Denmark | 7-14 days |
| Canada | 7-14 days |
| Australia | 7-14 days |
- We usually deliver the items to the destination through the local post office (Such as USPS, Canada Post and Asendia).
Tracking
- We recommend that you register an account on our website to keep track of your order.
- Parcel Tracking Site:https://www.17track.net/en. (It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)
- If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
- We are not responsible for the incorrect address entered by you as the customer.
- A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 15% of the total charge per item.
If you have any questions, please CONTACT US.