Usage&FAQs

5 Benefits You Need to Know about Adding CarPla...

CarPlay/Android Auto is a smarter, safer way to use your iPhone while you are driving. But how many people have thought about the benefits of installing carplay? 1. Safer & Distraction-Free...

What to Do if the Smart Box Cannot Connect Again

What to do when you are back to the vehicle but the CarPlay does not connect automatically?Kindly note that the Smart Box‘s Bluetooth will be turned off automatically if it...

How to Solve the Alarm Conflict on the Dashboard

A customer(Mercedes Benz C Class 2015-2018, Head Unit: NTG5.0, W205) encountered such a problem that  the dash lights flickers on and off for about 10 seconds together with warning of malfunction on...

No Sound in the CarPlay Smart Box System

After your smartphone is connected to the CarPlay Smart Box, but there is no sound. How to solve this problem? 1. Lock the phone, then light up the screen, and...

Black Screen Problem in the Carplay Smart Box S...

When you encounter this kind of problem, please don't worry.There are 3 main reasons for this problem, please follow the steps below to solve: 1. Something wrong with the dip...

How to Use Android Auto for Wireless Connection

Wired connection is more stable for Android auto.  The wireless connection steps are as follows: Open Android auto app. Click settings. Click developer settings. Select "Add wireless projection to settings"....